Senior Applications Operation Specialist

• Lead and coordinate the deployment, configuration, and optimization of applications in production environments.
• Proactively monitor application performance, identify issues, and implement corrective actions to minimize downtime.
• Utilize analytics and monitoring tools to generate actionable insights and drive continuous improvement.
• Collaborate with Development, QA, and Support teams to diagnose and resolve complex application problems.
• Develop and enforce operational procedures and best practices to ensure consistent application management.
• Mentor junior team members and provide training on operational procedures and tools.
• Coordinate application updates, patches, and enhancements, ensuring minimal disruption to users.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in application operations, support, or a similar role, with a proven track record of managing complex applications.
• In-depth knowledge of application performance monitoring and incident management practices.
• Strong analytical and troubleshooting skills to address critical issues effectively.
• Demonstrated experience with automation tools and scripting languages.
• Excellent communication and interpersonal skills, capable of liaising with both technical and non-technical stakeholders.
• Familiarity with ITIL frameworks and agile methodologies is advantageous.

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