Senior Specialist - Benefits

• Administer employee benefits programs
• Manage the end-to-end benefits cycle including enrollment, changes, and terminations in coordination with internal systems and external vendors.
• Support the annual benefits renewal process, including employee communications and system updates.
• Prepare and maintain accurate benefits records and reports
• Coordinate with insurance providers and brokers to manage medical insurance coverage.
• Assist in the renewal process by gathering data, reviewing proposals, and preparing recommendations for review.
• Support the claims management process and escalate issues as needed to ensure timely resolution.
• Act as the first point of contact for employee inquiries related to benefits programs.
• Provide guidance and support to employees on benefits eligibility, claims processes, and coverage details.
• Prepare and deliver benefits-related communication materials to ensure employees understand their options and entitlements.
• Ensure benefits programs are administered in compliance with relevant labor laws and company policies.
• Assist in audits by providing necessary documentation and data.
• Maintain accurate records and reports for internal and external compliance purposes.
• Identify opportunities to improve processes related to benefits administration and digital platforms.
• Support system enhancements and digital initiatives aimed at improving the employee experience.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3+ years of experience in employee benefits administration, with a focus on insurance programs.
• Knowledge of benefits policies, labor regulations, and insurance practices.

Qiddiya