Quality Management Lead

• Conduct regular audits and assessments to ensure compliance with aviation industry standards and regulations.
• Lead training sessions for staff on quality assurance practices specific to airport facilities management.
• Analyze performance data and metrics to identify trends, risks, and areas for improvement.
• Collaborate with cross-functional teams, including security and operations, to drive continuous improvement initiatives.
• Prepare detailed reports on quality performance and present findings to senior management and stakeholders.
• Manage customer feedback and complaints, ensuring timely resolution and high satisfaction levels.
• Stay updated with industry trends and regulatory changes affecting airport quality management practices.
• Facilitate root cause analysis for quality issues and implement effective corrective actions.
• Promote a culture of quality and safety within the airport facilities management team.

• Strong analytical and problem-solving skills with a focus on operational excellence.
• Excellent communication and interpersonal skills for effective collaboration.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Detail-oriented with a commitment to continuous improvement and safety.
• Strong leadership skills with the ability to motivate and guide diverse teams.
• Proficient in quality management software and tools relevant to airport operations.
• Knowledge of aviation regulations and compliance requirements.
• Ability to manage multiple projects and deadlines effectively in a dynamic environment.
• Commitment to professional development and staying current with industry practices.

Bayt