Performance Analyst - Facilities Management

AECOM

Riyadh
Permanent
Full-time

1 month ago

Company DescriptionWork with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.We're one global team driven by our common purpose to deliver a better world. Join us.Job Description

Monitoring Key Performance Indicators (KPIs)
Track and analyze the KPIs for all the contract that the company is managing.
Collect, organize, and analyze data related to Service Providers performance to identify trends and areas for improvement.
Conduct regular reviews and evaluations of Service Provider performance to ensure compliance with contractual requirements.
Collaborate with project leads and other department to identify opportunities for improving efficiency and enhancing service delivery.
Work with operation teams to develop and implement performance improvement plans based on data analysis and results.
Ensure that the operations comply with regulatory requirements, industry standards, and organizational policies and procedures.
Offer recommendations to management based on data analysis and performance evaluations to support decision-making and continuous improvement initiatives.
Provide training and support to operation team on performance measurement methodologies, data collection techniques, and best practices for performance optimization.
Support the company and client in internal and external audits.
Create reports, dashboard, and presentations for senior management and client as appropriate.

Qualifications

Bachelor's degree in facilities management, engineering, or a similar field.

Additional InformationExperience Required:

6-8 years of experience as a performance analyst, or similar.
Capable of professionally managing confidential information
Demonstrates the highest ethical standards when dealing with customers, contractors, and colleagues.
Excellent analytical skills, attention to detail, and ability to reconcile accounts accurately and timely.
Confidence and commitment to providing a high quality, professional service.
Excellent written and verbal communication.
Ability to work under pressure, manage multiple tasks, and meet deadlines.
Ability to prioritize tasks.
Ability to work well independently as well as the ability to work well with stakeholders.
Proficient in Microsoft Office.
Ability to provide backup support for other department's staff.

About AECOMAECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.Freedom to Grow in a World of OpportunityYou will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.All your information will be kept confidential according to EEO guidelines.

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