Sales Engineer – Air Conditioning

Jeddah, Makkah Riyadh
Permanent
Full-time

1 month ago

Scope of Work (SOW)
Position Title: Sales Engineer – Air Conditioning
Department: Sales & Business Development
Location: [Insert Location]
Reporting To: Sales Manager / General Manager
Date: [Insert Date]
1. Objective
To support the company’s sales growth by identifying customer needs, proposing suitable HVAC solutions, and ensuring technical and commercial alignment with client requirements. The Sales Engineer will act as a bridge between the technical team and the customer, ensuring satisfaction and long-term relationships.
2. Key Responsibilities

Sales & Business Development
Identify and pursue new business opportunities in the HVAC sector.
Develop and maintain relationships with consultants, contractors, and end-users.
Prepare and deliver technical presentations to explain products or services to clients.
Technical Support
Understand customer requirements and provide HVAC solutions accordingly.
Conduct site visits and technical assessments.
Coordinate with the design and engineering teams to prepare proposals and quotations.
Proposal & Quotation Management
Prepare detailed technical and commercial proposals.
Negotiate contracts and close sales in alignment with company policies.
Project Coordination
Follow up on project execution and ensure customer satisfaction.
Provide after-sales support and resolve any technical issues.
Market Intelligence
Monitor market trends, competitor activities, and customer feedback.
Provide regular reports and forecasts to management.

3. Deliverables

Monthly sales reports and forecasts.
Customer visit logs and CRM updates.
Technical proposals and quotations.
Project follow-up and closure reports.

4. Qualifications & Skills

Bachelor’s degree in Mechanical Engineering or related field.
Minimum [X] years of experience in HVAC sales or engineering.
Strong knowledge of air-conditioning systems and components.
Excellent communication, negotiation, and presentation skills.
Proficiency in AutoCAD, MS Office, and HVAC design software is a plus.

5. Performance Metrics

Sales targets achievement.
Customer satisfaction and retention.
Proposal-to-order conversion rate.
Timely and accurate reporting.

Expatriates

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