Floor Supervisor - Four Seasons Resort at The Red Sea, Saudi Arabia

Saudi Arabia
Permanent
Full-time

24 days ago

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.About The Role:The Floor Supervisor is responsible for overseeing the day-to-day operations of the assigned guest floors. This role ensures that all guest rooms, hallways, and service areas meet Four Seasons' exceptional standards of cleanliness, maintenance, and service. As part of the pre-opening and operational team at the iconic Four Seasons Red Sea, this role plays a crucial part in creating a world-class luxury guest experience.Key Responsibilities:Assign and oversee tasks for Room Attendants and Housepersons.Inspect guest rooms (including VIP) and public areas for cleanliness and maintenance.Train, coach, and monitor housekeeping staff performance.Handle guest requests and ensure excellent service.Manage minibar inventory and floor supplies.Coordinate maintenance requests and ensure safety compliance.Maintain records including room status and key control procedures.Knowledge and Skills2+ years’ housekeeping supervision in luxury hotels.Strong knowledge of housekeeping standards.Fluent English; additional languages a plus.Leadership skills and attention to detail.Guest-focused and team-oriented.What to Expect:

Competitive basic salary
Travel Allowance if applicable
30 days’ vacation
10 days of Public Holidays per year
Paid home leave tickets.
Complimentary employee meals
Medical Insurance
Life Insurance
Employee Assistance Program
Worldwide Complimentary Room Nights with Four Seasons
Laundry/dry cleaning for provided for work attire.
Growth & Development opportunities

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