Restaurant Floor Supervisor
Dar Hamad Restaurant
- Jeddah, Makkah
- Permanent
- Full-time
- Train, mentor, and manage restaurant staff to uphold service standards.
- Coordinate with kitchen staff to ensure timely and accurate food service.
- Handle customer inquiries and complaints professionally to enhance guest satisfaction.
- Monitor inventory levels and assist in ordering supplies as needed.
- Implement and enforce health and safety regulations within the restaurant.
- Prepare and maintain reports on restaurant performance and staff productivity.
- Assist in developing promotional events and marketing strategies to attract customers.
- Ensure compliance with company policies and procedures.
- Conduct regular staff meetings to discuss performance and areas for improvement.
- Excellent communication abilities, both verbal and written.
- Proven experience in a supervisory role within the hospitality industry.
- Ability to work in a fast-paced environment and handle stressful situations.
- Detail-oriented with a focus on customer service excellence.
- Flexibility to work various shifts, including evenings and weekends.
- Strong problem-solving skills and ability to make quick decisions.
- Knowledge of food safety regulations and best practices.
- Ability to motivate and inspire a team.
- Proficiency in using restaurant management software.
Bayt