Breakfast supervisor, Raffles The Red Sea

Accor View all jobs

  • Umluj, Tabuk
  • Permanent
  • Full-time
  • 16 days ago
Company DescriptionRaffles & Fairmont Red Sea, positioned in the Kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont's association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.Job DescriptionRaffles The Red Sea is seeking a professional and organized Breakfast Supervisor to lead our breakfast operations in Umluj, Saudi Arabia. In this supervisory role, you will oversee all aspects of our breakfast service, ensuring exceptional quality, efficiency, and guest satisfaction. You will manage a diverse team, maintain operational excellence, and uphold the luxury hospitality standards that define the Raffles brand.
  • Supervise and coordinate all breakfast service operations, including food preparation, plating, and guest service
  • Lead, train, and motivate breakfast team members to deliver outstanding customer service and maintain high performance standards
  • Ensure compliance with food safety, health, and hygiene regulations at all times
  • Monitor food quality, presentation, and portion control to maintain consistent excellence
  • Manage staff scheduling, attendance, and performance reviews to optimize team productivity
  • Conduct inventory management and communicate stock requirements to ensure adequate supplies
  • Address guest concerns and complaints professionally, implementing solutions to enhance satisfaction
  • Maintain cleanliness and organization of the breakfast area, kitchen, and service stations
  • Collaborate with other departments to coordinate seamless service delivery
  • Implement and enforce standard operating procedures and best practices
  • Analyze operational metrics and provide recommendations for continuous improvement
Qualifications
  • Minimum 3 years of supervisory experience in food and beverage operations or hotel breakfast service
  • Proven track record of leading and motivating diverse teams in a fast-paced hospitality environment
  • Strong knowledge of food safety standards, health regulations, and hygiene protocols
  • Excellent organizational and time management skills with ability to multitask effectively
  • Outstanding interpersonal and communication skills in English; additional languages are a plus
  • Customer-focused mindset with commitment to delivering exceptional guest experiences
  • Problem-solving abilities and adaptability to changing operational needs
  • Proficiency in inventory management and basic cost control
  • Experience with point-of-sale (POS) systems and hospitality management software
  • Preferred: Experience in luxury hotel or resort operations
  • Preferred: Familiarity with Middle Eastern hospitality standards and diverse guest preferences
  • Preferred: Experience in training and staff development programs
Additional InformationWhat's in it for you...
  • The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.
  • The chance to define the pre-opening operations for two iconic resorts at one of the world's most anticipated new destinations.
  • Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
  • A competitive package and excellent opportunities for professional growth.
  • Outstanding discounts across the global Accor and luxury brand network.

Accor