
IT Specialist - Shear International Co. Ltd
- Jeddah, Makkah
- Permanent
- Full-time
- Provide first and second-line technical support to staff, troubleshooting hardware, software, and network issues.
- Maintain and administer the company's network infrastructure, including servers, workstations, and peripherals.
- Ensure the security of company data through the implementation and maintenance of appropriate security measures.
- Install, configure, and maintain software applications and operating systems.
- Monitor system performance and identify areas for improvement.
- Proactively identify and resolve potential IT issues before they impact business operations.
- Document IT processes and procedures.
- Collaborate with other IT team members to deliver seamless IT services.
- Stay up-to-date with the latest IT technologies and trends.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in a similar IT support role.
- Strong knowledge of networking principles and protocols.
- Experience with Windows and Linux operating systems.
- Excellent troubleshooting and problem-solving skills.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.