Job Description:Details of the Division and Team:Operations provides support for all of Deutsche Bank’s businesses to enable them to deliver transactions and processes to clients.A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimised and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent.OverviewThe Know Your Client (KYC) Operator role focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions.The KYC Operator provides regular communication to senior Bank stakeholders on changes in KYC, Anti Money Laundering (‘AML’) and Anti Financial Crime (‘AFC’) areas and ensures any changes required are implemented with minimum disruptions.The KYC Operator also assists the Bank’s clients, managing all KYC and account opening requirements with appropriate governance and controls. She / He operates in an environment of strict adherence to Standard Operating procedures (‘SOP’s) and Operation Level Agreements (OLA’s) to achieve accurate and timely account opening to help execute trades.What we will offer you:A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.You can expect:Life InsuranceAccidental Death InsurancePermanent Partial Disability InsurancePrivate Medical Insurance for you, your spouse and dependent childrenFlexible working arrangements30 days of annual paid leave, plus public holiday & Flexible Working ArrangementContributions to Employee Workplace Savings "Gosy" plan (for Saudi nationals only)Your key responsibilities:Acts as first point of contact/ Subject Matter Expert in relation to KYC for Investment Banking and Corporate Banking clientsCollect and corroborate KYC/AML related documentation wherever possible to perform required due diligence to meet Local Regulatory and DB policy requirementsCoordinates and actively manages KYC cases between various stakeholders (e.g. Business, AFC and offshore centers)Drives completion of New Client Adoptions, Regular Reivews and Event Driven ReviewsDrives implementation of new or changed KYC requirements and policies and documents the same in the local Desk Top ProceduresWorks as part of a team to achieve and optimize productivity and quality service level agreements with clients/businessActs as a point of escalation for business and navigates the organization front to back to ensure timely response to escalationsActively supports achievement of Bank’s/Division’s strategy, plans and values, and ensures they maintain a clear understanding and ongoing alignment of activities with the organization’s prioritiesYour skills and experience:Profound knowledge of KYC processes including quality controlExcellent communication skills and ability to work in virtual global teams and a matrix organizationStrong organization and prioritization skillsDiligent working styleStrong analytical skills and solution-oriented problem solvingDistinct client and service orientationHow we’ll support you:Flexible working to assist you balance your personal prioritiesCoaching and support from experts in your teamA culture of continuous learning to aid progressionA range of flexible benefits that you can tailor to suit your needsTraining and development to help you excel in your careerAbout us and our teams:Deutsche Bank is the leading German bank with strong European roots and a global network. to see what we do.Deutsche Bank & DiversityWe strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.
