Credit Controller
- Saudi Arabia
- Permanent
- Full-time
- Participates in selected business meetings to build detailed understanding of unit business performance and related topics.
- Provides credit management expertise as needed.
- Ensures completeness and accuracy of the collection strategy and dispute management routing for relevant business lines and units.
- Approving new account, order, and contract applications according to credit policies.
- Develop, support, and maintain the collection strategy and the dispute management routing, ensuring FL wide fit, training the relevant teams in FL
- Resolving and supporting FL in complicated collection cases
- Review and assess query & dispute root cause analysis and agree corrective actions from end-to-end perspective and in cooperation with BPO partner
- Responsible for customer invoicing, credit request, cancellation and rebill processes from end-to-end perspective
- Coordinates with CS&A and inbound teams to ensure that inbound customer calling activities related to collections are appropriately managed.
- Responsible for end-to-end cash application process.
- Manage finance operations partners collaboration for credit management, collection, and dispute management processes.
- Lead a team of Credit Controllers and/or Collection Specialists (where the role remains in FL) to execute their role in line with the global process to manage collections and disputes
- Where appropriate perform Collection Specialist activities for large and key accounts or for a specific business area based on complexities and needs of the unit.
- Minimum 10 years of experience in Accounting, Financial and Credit controlling.
- Bachelor degree in Finance, Accounting or Business Administration.
- Any similar industry is preferable, HVAC, Construction or any heavy industry.
- Very good managerial and analytical skills
- Presentable with good communication skills, willing to deal with different stakeholders internally and externally.
- Manage month end closing, financial planning and analysis.
- Highly motivated, goal oriented, diligent, organized self-starter
- Data analysis: Strong skills in Microsoft Office tools like Microsoft Excel for analyzing financial data, generating reports, and identifying trends or patterns in customer payment behavior.
- Legal and regulatory knowledge: Familiarity with relevant laws and regulations related to credit control, debt collection, and consumer protection to ensure compliance and avoid legal issues.
- Fluency in Arabic & English is a must.
- Experience in SAP is preferable
- CMA certificate is a plus.
- Great dynamic team promoting a collaborative environment.
- Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
- Comprehensive learning and development programs covering a wide range of professional skills.
- Engaging job with position description and clear targets.
- Regular feedback through performance discussions.
- Opportunities for individual development.
- Mentoring and coaching programs.
- Flexibility, trust, and respect.
- Value-based culture, behaviors, and ethics.
- Sustainability and innovation.
- Working for a successful organization.