Services Operation Coordinator
- Riyadh
- Permanent
- Full-time
- Coordinate operational tasks and schedules to ensure timely service delivery.
- Communicate effectively with internal teams to facilitate workflow and information sharing.
- Coordinate with procurement and admin functions to ensure smooth workflow and resource readiness.
- Monitor inventory levels and assist in procurement for operational needs.
- Assist in the preparation of operational reports and documents.
- Support the Services Manager in implementing process improvements.
- Handle customer inquiries and feedback effectively, providing solutions or escalations as necessary.
- Maintain accurate records of service activities and communications.
- Assist with training and onboarding of new staff to ensure compliance with operational standards.
- Actively participate in team meetings, providing insights on operational challenges and opportunities for improvement.
- Collaborate with stakeholders to ensure a smooth transition and integration.
- Research industry trends and provide growth insights.
- Bachelor's degree in business administration or a related field.
- 1-3 years of experience in service operations or coordination.
- Experience in cleaning or FM industry is a must.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent communication skills in both Arabic and English.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Problem-solving mindset with attention to detail.
- Familiarity with service industry standards is a plus.