Role OverviewThe Enterprise Sales Manager is a senior commercial leadership role responsible for driving revenue growth across enterprise technology and IT solutions. This includes contact center platforms, IT infrastructure, managed services, and AI-powered customer experience solutions.The role leads the sales department, sets strategy, manages and develops the sales team, owns the pipeline, and drives high-value enterprise opportunities from discovery through close.Key Responsibilities1. Sales Leadership & Team ManagementBuild, lead, and develop the sales team.Set performance targets aligned to revenue plans.Conduct pipeline reviews, coaching, and performance check-ins.Recruit, onboard, and mentor sales talent.Foster a culture of accountability, customer focus, and continuous improvement.2. Revenue Growth & Pipeline ManagementOwn and achieve annual revenue targets.Build and maintain a qualified sales pipeline.Identify, qualify, and pursue enterprise opportunities.Drive new business acquisition and account expansion.Maintain accurate sales forecasts and report pipeline health.3. Enterprise Business DevelopmentBuild and sustain executive-level relationships with enterprise clients and stakeholders.Identify new market opportunities in priority industries.Develop strategic account plans for top priority clients.Represent the organization at industry events and forums.4. Sales Execution & Deal ManagementLead discovery meetings, needs assessments, and executive presentations.Coordinate with pre-sales teams to ensure solution fit and proposal quality.Oversee proof-of-concept and technical demonstrations.Lead commercial negotiations, pricing discussions, and contract finalization.Manage the complete sales lifecycle from lead to contract.5. Portfolio & Solution ExpertisePromote and position the full enterprise solutions portfolio to clients.Develop value propositions and competitive positioning for each segment.Stay current on evolving solutions and technology roadmap.6. Cross-Functional CollaborationWork closely with pre-sales, proposal, and delivery teams to align solutions with client needs.Provide market intelligence and customer feedback to inform product development.Coordinate with marketing and demand generation teams on campaigns and lead quality.Required Skills & Experience7–10 years of enterprise technology sales experience with a proven record of meeting or exceeding targets.3–5 years in sales leadership, team management, or sales manager role.Experience managing complex B2B sales cycles and large deal values.Strong negotiation skills and ability to engage at C-level.Experience working with system integrators, IT solution providers, or technology vendors.Established enterprise or government client network in Saudi Arabia or GCC.Proficiency in CRM tools (Salesforce, HubSpot, or similar).Arabic and English professional proficiency.Preferred Solution ExperienceContact center platforms (e.g., Genesys, Cisco, Avaya).Enterprise IT infrastructure, data center, networking, or security solutions.Managed IT or CX services.Customer experience or digital transformation programs.AI, analytics, or automation solutions in an enterprise context.Government/public sector procurement experience in GCC.Professional CompetenciesStrategic commercial thinking and market opportunity identification.Executive presence and credibility with senior stakeholders.Leadership and team development skills.Customer-centric mindset and trust-building ability.Resilience and tenacity in long sales cycles.Data-driven decision-making and pipeline management.Collaborative approach across technical, pre-sales, and delivery functions.Working ConditionsFull-time, Saudi Arabia (Riyadh preferred).Hybrid work with office presence for team management and field visits.Regular travel within Saudi Arabia for client engagement and events.
