Senior Technical Support Lead – Drilling & Completion FluidsDo you enjoy creating innovative and strategic solutions to solve complex problems?Would you like the opportunity to learn cutting-edge technology?Join our growing teamBaker Hughes can deliver flawless execution through involvement in pre –planning, job execution, and post job analysis.Partner with the bestAs a Senior Technical Support Lead, you will ensure Baker Hughes delivers flawless execution by providing Technical Support to the Service Delivery Organization and Sales Organization when needed in pre-planning, job execution and Job Analysis.As a Senior Technical Support Lead, you will be responsible for:Ensuring compliance with manage the job cycle (MTJC) processBeing a Subject matter expert for his/her area of supportSupporting the field technically through the different media(online, phone calls, and technical papers)Providing 24/7 support for critical operations in the field when neededSharing the knowledge across the organization by submitting best practices, case histories, and lessons learned to the knowledge management databaseFollowing up on field failures that requires technology involvement and ensure that the learning is shared across the field.Raising alert across service delivery organization whenever an unfamiliar technical issues arises on the job.Coaching the wellsite field populationLeading investigation report validation & act as extra layer of reviewStudying & coming up with conclusions based on the laboratory data outputFuel your passionTo be successful in this role you will:Have a Bachelor's degree in Engineering from an accredited university or collegeHave a minimum of 15 years relevant experience in drilling & completion fluidsHave high initiative, self driven , strong analytical and conceptual skillsHave strong interpersonal and leadership skillsHave the ability to work independentlyHave strong problem solving skillsWork in a way that works for youWe recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiveWorking with usOur people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.Working for youOur inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace challenge with a package that reflects how much we value their input. Join us, and you can expect:Contemporary work-life balance policies and wellbeing activitiesComprehensive private medical care optionsSafety net of life insurance and disability programsTailored financial programsAdditional elected or voluntary benefits
