
Lead Technical Support Engineer - Surface Pressure Control
- Dammam, Ash Sharqiyah
- Permanent
- Full-time
As a Lead Technical Support Engineer, you will work seamlessly together with the Service Delivery Coordinators and other resources across organizational boundaries to ensure all aspects and constraints of the application are understood and have been consideredYou will be responsible for:
- Leading & developing design concepts based on user needs
- Evaluating system and component performance and reporting results
- Defining allocation to subsystems based on refinement of the design concept with SME in subsystems.
- Developing new solutions under guidance and/or in a team setting or based upon precedents in the organizations.
- Delivering products as part of a team. Working on cross functional teams.
- Leading analytical and design activities using proven technologies and vested approaches and methods.
- Writing and reviewing procedures (New installation, maintenance & troubleshooting), doing calculations, drawings, tilts studies and RCA's.
- Creating new installation procedures.
- Have a Bachelor's degree of mechanical engineering or equivalent
- Have at least 7+ years experience in troubleshooting and field technical support, preparing installation procedure, modifying and repairing API6A equipment.
- Have at least 3+ years experience as Lead Technical Support Engineer
- Have experience in surface Wellhead and Christmas tree.
- Have a understanding of the client’s technical specifications/drawings for the manufacture and servicing of Wellhead’s/Xmas trees and associated valves & equipment
- Must be familiar with tilt studies, FEA, RCA, CFD.
- Demonstrate proven experience in mechanical engineering for Pressure Control equipment.
- Be capable to propose equipment designs that suit customer requirements for surface equipment.
- Demonstrate experience in working in projects with global teams
- Be able to show excellent problem-solving, process improvement and analytical skills
- Be a motivated self-starter that promotes teamwork and collaboration in a cross-functional environment
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits