E-Commerce Marketplace Account Manager

• SAMA Mandatory Training
• Arabic and English Proficiency

• Support onboarding of e-commerce sellers and aggregators
• Coordinate integration across web and mobile platforms (via plugins or APIs)
• Monitor partner performance: click-to-transaction ratio, cart conversion, average order value
• Recommend UX and CTA improvements to increase uptake during checkout
• Run collaborative campaigns with merchants during peak seasons and sales events
• Analyze product performance and optimize based on funnel metrics
• Liaise with technical support, product, and fraud teams to ensure smooth operations.
• Internal Collaboration:
• Work closely with product, marketing, and credit teams to improve merchant-facing processes and features
• Provide merchant feedback to support product enhancements and experience improvements
• Help structure scalable merchant success frameworks and playbooks
• May perform other duties as directed and required.

• Comfortable working with APIs, plugins (e.g., Shopify, WooCommerce), or payment gateways
• Strong analytical and reporting skills

Aroma City Group