Sales Manager - Digital Transformation & Cyber Security Services

Antal International

  • Riyadh
  • Permanent
  • Full-time
  • 1 month ago
Job DescriptionOur client, a leading Saudi Arabian Digital Transformation and Technology Solutions provider is looking to hire a Sales Manager - KSA, managing government & private clients advising on Cloud, Cyber Security & Smart City projects. preferred local national.JOB OBJECTIVE: Provide strategic direction, accountability & vision for designated COMPANY's clients-planning budgets, managing projects, setting goals, identifying additional business opportunities, and ensuring exceptional client satisfaction.Day to Day Operations:
  • Manage all aspects of client business, providing exceptional client service, while maximizing profitability by identifying opportunities to upsell and cross-sell COMPANY's range of Digital Transformation solutions.
  • Recommend budgets and monitor financial performance versus the budget so that the business is aware of forecasted revenues.
  • Maximize penetration of COMPANY's solutions and product offerings among large existing clients, as well as new prospects.
  • Design short and long-term growth strategies, as well as prepare execution plans to achieve & surpass targets.
  • Build and sustain long-term client relationships by understanding their business needs, strategies and vision, and recommending relevant digital transformation solutions.
  • Serve as the key point of contact for key accounts and customer stakeholders.
  • Bring consulting skills and capabilities to the table by advising internal resources on pre-sale, sale, and delivery strategies & tactics.
  • Assist vertical leads in identifying clients and departments that require change management to adapt to new technologies.
  • Ensure adherence to expected performance levels and proactively identify new requirements for all key clients.
  • Manage account profitability and monitor performance targets by proactively identifying new opportunities for growth.
  • Support key clients in their Digital Transformation journey by becoming their trusted partner.
  • Monitor customer NPS, generate customer insights and develop strategies to promote customer advocacy.
  • Win and close key Digital Transformation projects within each designated account, while achieving significant overall growth across the client portfolio.
Budgets and Plans: Contribute to budget planning and monitor financial performance so that the business is aware of cost and revenue forecasts, areas of underperformance, and opportunities for improvementStrategy /Tactical: Be involved in short- and long-range growth strategies, preparing execution plans to achieve targets.Operational Excellence: Monitor and apply market research, as well as industry best practices and emerging trends that can be applied to COMPANY's.People Development: Provide coaching to team members and peers to drive knowledge and understanding of the value of collaboration.Track individual KPIs to ensure optimum output and delivery efficacyContinuous Improvement: Motivate one's team and identify opportunities to take part in change initiatives, programs & projects that reflect international best practices and changes in the competitive environment.Policies, Processes & Procedures: Recommend improvements and contribute to the implementation of procedures & controls so that all relevant procedural requirements are fulfilled while delivering the highest quality of service to customers.MIS & Reports: Prepare MIS statements and reports to meet the departments and COMPANY's requirements, policies and standards.Minimum Qualifications:
  • Bachelor's Degree in Computer Science, Social Science, Business Management, or equivalent
  • Experience with related advisory services, management, or technical consultancy
  • ITIL v3 Practitioner or v4 Foundation preferred
  • 6+ years of experience in a client servicing or partner relationship role
Job Specific Skills:
  • Knowledge of Digital Transformation, Smart Cities / Nations, Cloud, and Cyber Security.
  • Understanding of partnership processes & industry best practices.
  • Strong stakeholder management skills.
  • Excellent communication and interpersonal skills.
  • Excellent analytical and quantitative thinking skills.

Antal International