
Resident DevOps & Monitoring Engineer - Octopus by RTG
- Riyadh
- Permanent
- Full-time
- Deployment & Configuration:
- Package Docker images, maintain Kubernetes manifests and Helm charts
- Align and manage versions of Postgres, MongoDB, and DB2 connectors
- Monitoring & Observability:
- Set up monitoring systems across applications and infrastructure
- Capture metrics, logs, and traces; configure sensible alert thresholds
- Internal Service Coordination:
- Submit, track, and follow up on service requests across IT, Data, Security, Ops, and QA
- Ensure timely completion and resolution across departments
- Incident Response & RCA:
- Detect and resolve production outages or performance issues
- Lead coordination efforts with on-site teams and drive root cause analysis
- Stakeholder Management:
- Act as the communication bridge between client Ops, Security, QA, and the vendor’s engineering/product teams
- Process Optimization & Documentation:
- Develop deployment guides, runbooks, checklists, and automation scripts
- Drive process improvement through standardization and documentation
- On-Call Support:
- Be available for critical incidents and lead resolution coordination when needed
- Containers & Orchestration:
- Proficient with Docker, Kubernetes, Podman
- Strong understanding of networking fundamentals
- Operating Systems:
- Experience with RHEL and Windows Server environments
- Databases:
- Familiarity with Postgres, MongoDB, DB2, and SQL querying
- Scripting & Tooling:
- Python, Git, Pandas
- Monitoring Expertise:
- Hands-on experience with implementing observability across metrics, logs, traces, and alerting systems
- AI/ML Observability (Nice to Have):
- Understanding of monitoring ML models (accuracy, drift, hallucinations) and ensuring data pipeline integrity
- Security & Compliance:
- Knowledge of secure zones, change management protocols, and vulnerability remediation practices
- Soft Skills:
- Strong written and verbal communication
- Excellent stakeholder management
- Clear technical documentation and meeting facilitation skills