Job TitleSENIOR CREDIT AND COLLECTION ADVISOR.Job FamilyFunctionCFOJob Code30008807Reports to JobBusiness Unit LeadJob Description SummaryThe Senior Credit and Collection Advisor is responsible for overseeing and optimizing the credit and collections processes within the organization. This role involves but not limited to: managing complex accounts, leading a team of credit and collection professionals, developing strategic collection initiatives, and ensuring adherence to credit policies and regulatory requirements. The Senior Advisor plays a crucial role in improving cash flow, reducing bad debt, and maintaining positive relationships with clients and stakeholders.Strategic Roles & Responsibilities %10Strategic Roles & Responsibilities
Participate in developing strategies to maximize recovery of outstanding debts while minimizing the impact on patient satisfactionParticipate in initiatives to enhance charge capture tools for automation and accuracy
Daily account review and followup to continuously monitor patient accounts and follow up on overdue balances
Ensure Daily documentation and recordkeeping are maintained accurately and uptodate of all records for all credit and collection activities related to patients and payers including details of payment arrangements disputes and followup actions Ensure that all records are complete and comply with organizational policies and regulatory requirements
Monitor and generate daily performance metrics related to collections account aging and cash flow to assess the impact of implemented improvements and recommend them
Provide training and support to finance billing and collection staff on new processes tools and compliance requirements
Minimum Education RequiredBachelor's Degree in Accounting, Finance, and relevant healthcare financeProfessional Certifications RequiredNoneYears of ExperienceMinimum 6 years' experience in credit, collection, or related field (ideally in an insurance or healthcare setting)LanguagesEnglish:Fully Proficient ; Arabic:BasicFunctional Competencies
Due Diligence
Audit Reporting
Data Collection
Core Competencies
Excellence
Integrity
Accountability
Cybersecurity
Person-Centered Care
AcknowledgementPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
