Role: After Market Country Division ManagerLocation: RiyadhContract: PermanentWhy Carrier?Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies.We offer an evolving range of industry-leading services and solutions aimed to create healthier homes, buildings, and shipping environments to reduce environmental impact. We recognize diversity and inclusion as the engine to growth and innovation, and continue to lead because we have an exceptional workforce that puts the client at the centre of everything.Role Responsibilities & Key Accountabilities:Full ownership of Aftermarket Division P&L including revenue, margin, cost, and cash flowService Modernization business·Service Repair operations·Service Agreements and contractsParts business managementDigital service and solution offeringsLeadership of Sales and Operations teamsStrategy & Business LeadershipDevelop and execute the country service strategy aligned with regional and global objectivesDrive profitable growth across all service linesDefine service portfolio, pricing strategies, and value propositions Sales & Operations ExcellenceLead service sales and operations to achieve revenue and margin targetsDevelop go-to-market strategies for modernization, repair, service agreements, and partsStrengthen key customer relationships and service contract penetrationSales & Operations ExcellenceLead service sales and operations to achieve revenue and margin targetsDevelop go-to-market strategies for modernization, repair, service agreements, and parts.Strengthen key customer relationships and service contract penetrationParts Strategy & Dealer ManagementBuild and execute the Parts GMT strategy with dealersDevelop stock management and inventory planning modelsImprove parts availability, inventory turns, and dealer performanceDigitalization & InnovationLead digital service transformation and new digital offeringsDrive adoption of digital tools for predictive maintenance and remote monitoringEnhance customer experience through digital platformsPeople LeadershipBuild and lead high-performing service, sales, and parts teamsDevelop organizational capability and succession plansPromote a performance-driven and customer-centric cultureRole Purpose:After Market Division Manager is responsible for leading and growing the Services business with full P&L ownership. The role covers Service Modernization, Service Repair, Service Agreements, Parts, and Digital Service offerings. The position leads Sales and Operations teams, defines and executes service strategy, and ensures sustainable growth through strong dealer collaboration, parts availability, and digital transformation.Minimum Requirements:Bachelor’s degree in engineering (Mechanical preferred)15+ years of experience in Service, Aftermarket, or Industrial OperationsProven experience in P&L leadership, service sales, operations, and parts managementExperience working with dealer networks and digital service initiativesWhat we offerWe offer excellent development opportunities, an attractive salary and exceptional benefits including the following:International working environmentCompetitive salaryDrive forward your career through professional development opportunitiesAchieve your personal goals with our Employee Assistance ProgrammeYour journey with usWe always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:Initial call with our sourcing/recruitment teamInterview with the ManagerOur commitment to youAs an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.The values that guide us are respect, integrity, inclusion, innovation, and excellence.We’re excited for you to join us and make a difference.Apply Now!Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.Job Applicant's Privacy Notice:Click on this to read the Job Applicant's Privacy Notice
