Visits Management Senior Specialist

Abdul Latif Jameel

  • Jeddah, Makkah
  • Permanent
  • Full-time
  • 18 days ago
Abdul Latif Jameel comprises diversified businesses with deep roots in the Middle East, North Africa, and Turkey (MENAT region). Strong networks and long-established relationships make us a powerful partner, opening doors for those who want to do business in the region.Our businesses represent some of the world's leading brands, earning us their trust and building long-lasting and mutually beneficial relationships. Our commitment to anticipate and support our partners' needs has driven our success.From our modest beginnings 75 years ago as a small trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, we have established an extensive operations infrastructure, built the largest vehicle distribution network in Saudi Arabia, and, along the way, we have accumulated comprehensive automotive expertise throughout the region.Applying our vast experience in the automotive sector, we've used our expertise and operations infrastructure to diversify into new sectors that contribute to the 'infrastructure of life' in the MENAT region.Financial Job DimensionsDegree of supervisionGeneral Supervision over operational activitiesLevel of AuthorityGeneral Authority over daily functional operationPurpose of the JobResponsible to lead the Event Management, planning, supervising, and facilitating the communication with ALJM - VIP visitor across Toyota Marketing Operation teams. Works as focal point of communication regarding VIP visits management and arrangementKey Accountabilities: DescriptionExecute a detailed Visits timetable which includes visit plan involved in the event.Execute the satisfaction rates are well maintainArranging all guests' visits' travel and logistical requirementsAdvise ideas & techniques to mitigate risks and resolve issuesKey Accountabilities: Performance IndicatorsNo. of produced visit plans90% overall satisfaction rateNo. of communicated plan per visit / eventNo. of monthly report producedMajor ActivitiesMeet & Greet ALJ Motors highly VIP guests at the AirportResponsible for handling highly VIP guest visits arrangementsHighly accompanying VIP guests during their visit (Airport, Meals, Events & etc.) across the KingdomPrepare the visits itinerary & plansArrange visitors gifts & giveawaysFacilitate the appropriate atmosphere in all visits management operations areas that meets or exceeds our visitors' expectationsAssists during ALJM & TMO events and activitiesExecute the necessary action in matters of price negotiation and selection of Contractors on their projectsRegular GEMBA visits to the visit to check/evaluate the progress and qualityJob Context
  • The job requires advanced knowledge of principles and processes for providing customer and personal services
  • The job holder is responsible in handling itineraries of TMC & ALJM - TMO Visitors
  • The job holder is responsible in aligning TMC visitor's meetings with respective departments across ALJM
  • The job ensures following regulations and communicating with ALJM management
Framework, Boundaries & Decision Making Authority
  • The job holder has the freedom to facilitate and execute visit process flow
  • The job holder has the freedom to review and monitor contracts performance
  • The job holder has the authority over visits budget execution as per the plan
Organizational / Functional Strategic Focus
  • The job holder has a crucial operational role in managing VIP guests at highest level
  • The job has a crucial role in meeting the expectations of TMC visitors
  • The job holder has a direct impact over ALJ brand and image
Minimum QualificationsBachelor of Science degree in Management / Hospitality & Tourism ManagementMinimum ExperienceAt least 2-3 years in the management or any relevant areaJob-Specific SkillsTime management, Management of Personnel Resources, Monitoring and Implementation Active Learning, Stress Tolerance, Achievement/Effort, Awareness and Problem-Solving Skill, Problem Sensitivity, Deductive Reasoning, Good Knowledge of different business functionsLanguagesEnglish / ArabicSpecial Certifications / MembershipCompetenciesAdaptability (Individual Contributor)Collaboration (Individual Contributor)Development of Self & Others (Individual Contributor)Guest First (Individual Contributor)Innovation (Individual Contributor)Problem Solving (Individual Contributor)Why Work for Us?With a truly international footprint and more than three quarters of a century of commercial success behind us, we are today, not only a leading employer across the Middle East, North Africa and Turkey (MENAT) region, but also offer exciting opportunities worldwide, from Chile to Japan, from the UK to Australia.Our values guide the way we work with our business partners, within our communities, and with each other.Through Respect, Innovation, a Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and successes flourish.

Abdul Latif Jameel