OPERATIONS MANAGER

XAD Technologies

  • Riyadh
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Telecom Operations: * Lead the planning, execution, and monitoring of telecom projects (Huawei, Nokia, Ericsson).
  • Ensure timely integration, commissioning, and acceptance of telecom sites.
  • Manage multi-vendor telecom environments, ensuring SLAs and KPIs are met.
  • Supervise and track site progress, telecom rollout schedules, and ensure quality standards are met.
  • Vendor and Subcontractor Management:
  • Develop and maintain strong vendor relationships with Huawei, Nokia, and Ericsson partners.
  • Oversee subcontractor performance and compliance.
  • Negotiate contracts and monitor vendor deliverables and timelines.
  • Ensure alignment between vendor services and project needs.
Administration & Reporting: * Maintain documentation related to project status, staff performance, and vendor activity.
  • Coordinate with HR and Finance for manpower, iqama, visa, and fund-related issues.
  • Submit timely reports to senior management on operational performance and challenges.
  • Liaise with internal departments to ensure smooth operational support.
Team & Stakeholder Management: * Lead cross-functional teams to ensure project alignment with business objectives.
  • Coordinate between project teams, site engineers, PMs, and clients.
  • Participate in monthly and quarterly review meetings with clients and management.
Compliance & Legal: * Ensure compliance with KSA labor laws and telecom regulatory requirements.
  • Monitor legal stay of expatriate employees (Iqama, Muqeem, Qiwa processing).
  • Support HR in resolving employee grievances and onboarding processes.
Qualifications & Experience: * Bachelors degree in Telecom Engineering, Business Administration, or a related field.
  • Minimum 710 years of experience in telecom operations (Huawei, Nokia, Ericsson).
  • Prior experience in managing telecom rollout projects in KSA is mandatory.
  • Strong knowledge of local labor law, vendor management, and project documentation.

XAD Technologies