Clinc Operation Manager - Dammam

Dammam, Ash Sharqiyah
SAR 378,000-462,000 per year
Permanent
Full-time

8 hours ago
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This role is responsible for leading the end-to-end operations of a flagship polyclinic in Dammam, ensuring clinical excellence, operational efficiency, and strong financial performance. You will manage a large multidisciplinary team while driving patient experience, compliance, and revenue growthOperational Management

Oversee end-to-end operations of the clinic, ensuring smooth and efficient service delivery
Manage patient flow, scheduling, and resource allocation to optimize utilization
Ensure high standards of patient experience and service quality
Support clinic setup, soft openings, and continuous operational improvements

Clinical Coordination

Act as a liaison between management and medical teams
Collaborate with physicians on clinical workflows and case discussions (non-practicing role)
Support implementation of clinical protocols and quality standards

Team Leadership

Lead and manage a multidisciplinary team of ~60-70 staff, including physicians, nurses, technicians, and administrative personnel
Oversee workforce planning, performance management, and staff development
Build a strong, collaborative, high-performing team culture

Financial & Performance Management

Own and drive clinic performance, including P&L responsibility
Monitor KPIs such as patient volumes, service utilization, and operational efficiency
Identify and implement initiatives to improve revenue and control costs

Compliance & Regulatory

Ensure compliance with healthcare regulations and accreditation standards in Saudi Arabia
Manage licensing, audits, and regulatory requirements
Maintain relationships with relevant authorities and insurance stakeholders

Stakeholder Management

Build and maintain relationships with government entities and insurance providers
Collaborate with internal leadership and head office teams

Be part of a fast-growing healthcare network.Opportunity to take on a high-impact leadership role.A successful Clinic Operation Manager should have:

Bachelor's degree in a medical or healthcare-related field (Master's preferred)
Minimum 5+ years of experience in a managerial role within primary care, ambulatory care, or polyclinic settings
Saudi nationals preferred
Arabic language skills are mandatory
Proven experience managing a large outpatient healthcare facility
Strong understanding of healthcare regulations and accreditation in Saudi Arabia
Experience managing large, multidisciplinary teams
Exposure to P&L / revenue responsibility
Excellent leadership and stakeholder management skills
Currently based in Dammam or willing to relocate

A leading healthcare and retail group in the region, operating a growing network of primary and ambulatory care clinics across Saudi Arabia.The organization is focused on delivering accessible, high-quality outpatient care through a patient-centric and commercially driven model.The role offers a competitive salary with benefits as per the law.

Michael Page