Senior Solutions Engineering Manager, Saudi Arabia

Splunk

  • Saudi Arabia
  • Permanent
  • Full-time
  • 1 day ago
DescriptionSplunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back!Role SummarySplunk is seeking a highly motivated, results oriented individual to join our dynamic Pre-Sales team. This person will have the opportunity to work at a fast-growing company that is changing the way that information is used to support business decisions! This role will manage a team of Solutions Engineers in support of sales to achieve revenue targets and ensure customer success. Take the lead technical role in the region supporting sales activities, recruiting top talent, and actively engaged with key customers. Ensure tight alignment between field sales and other organizations within Splunk. This is a hands-on combo coach/player management role.What you'll get to do
  • Lead a team of Solutions Engineers helping to ensure sales and customer success
  • Based in Saudi Arabia, you will manage Saudi Arabia, Kuwait and Bahrain
  • Engage directly with Pre-Sales and Sales Leadership to strategise on their opportunities and engage on pre-sales activities for Splunk's solutions
  • Conduct pipeline recruiting efforts to find and hire top field engineering talent within your region. Mentor/coach new hires during on-boarding and subsequent phases to ensure accurate ramping of skills and capabilities
  • Ensure that team is enabled to support required Splunk products and solutions along with required sales/soft skills
  • Work closely with field leadership to jointly develop strategic and technical account plans;
  • Interact with customers and prospects to understand their business challenges
  • Develop a close working relationship with Professional Services and Education to ensure alignment between pre and post sales activities
  • Support Splunk Professional Services by identifying and scoping new opportunities and following major engagements to ensure customer success
  • Provide Sales Engineers with continual development feedback and co-developing development plans for each individual
  • Manage performance and key talent closely ensuring that we are taking the necessary actions to retain top talent and manage performance at all levels
  • Deliver annual performance evaluations using the skill/will methodology along with assisting SE's with building out and implementing their individual development plans
  • Conduct regular 1:1's with team members to provide constructive feedback and skills development;
  • Work multi-functionally with support, product management, engineering, and other organizations to ensure alignment with the field, provide process and product feedback, and resolve critical customer situations
  • Deliver presentations and technical briefings to customers on Splunk products and solutions. Assist and manage with critical Splunk evaluations and POC's
Qualifications
  • At least 8+ years' experience in technically selling and supporting software products to IT organizations
  • 3-5 Years SE/SA Management experience
  • Excellent communication skills - written and oral. Ability to communicate complex ideas; Very articulate
  • Experience and familiarity with the Splunk portfolio is helpful.
  • Domain expertise with IT Operations, Application Management, and/or Security/Compliance is desirable
  • Experience with networking, server, application, virtualization, big data, and web technologies.
  • Ability to work with diverse groups of people; challenge and lead people toward their peak performance
  • Able to travel up to 50%
  • BS or equivalent experience in Computer Science, Management Information Systems
Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Thank you for your interest in Splunk!

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