
Training Manager
- Tabuk
- Permanent
- Full-time
As the Training Manager at SLS The Red Sea, you will play a pivotal role in shaping the learning culture of one of the region’s most exciting luxury lifestyle destinations. You will design and implement dynamic training programs that elevate service excellence, enhance team performance, and support the continued growth and development of our diverse and passionate team.Key Responsibilities:Learning Strategy & Implementation: Develop and execute a comprehensive training and development strategy aligned with the brand’s standards and business goals.Onboarding & Orientation: Lead the onboarding experience to ensure all new colleagues are immersed in the SLS brand culture and operational expectations from day one.Service Excellence: Design and deliver engaging training focused on luxury service standards, brand behaviors, and guest experience excellence.Talent Development: Identify high-potential team members and support succession planning through tailored learning paths and leadership development initiatives.Collaboration: Partner with department heads to assess training needs and provide coaching and support to drive performance and engagement.Quality & Compliance: Ensure compliance with all mandatory training requirements and maintain accurate training records and reporting.Innovation: Continuously evolve training content, tools, and delivery methods to keep programs modern, interactive, and impactful.QualificationsQualifications & Experience:Minimum 3–5 years of experience in training or learning & development, preferably in a luxury hospitality environmentStrong facilitation, presentation, and communication skillsPassionate about people development and guest service excellenceFluent in English; Arabic is a plusExperience with Learning Management Systems (LMS) and digital learning toolsCreative, dynamic, and solutions-focusedAdditional InformationWhat awaits you...
- The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
- The ability to challenge the norm and work in an environment that is both creative and rewarding.
- Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
- A competitive package and plenty of development opportunities.