Head of Operations (Saudi National) - Fintech, Khobar

• Strategic Underwriting & Risk: Supervise underwriting functions, highlighting credit operation risks and initiating corrective actions promptly.
• Collections Performance: Implement and track performance of collections based on predefined risk strategies, escalating issues impacting performance to relevant stakeholders.

• Process Re-engineering: Identify opportunities for process improvement and automation to boost customer satisfaction while reducing operational costs.

• Team Leadership: Empower, motivate, and guide the operations team to achieve goals, ensuring adequate succession planning and professional growth.
• Operational Compliance: Design and maintain the company’s Operations Manual, ensuring all activities comply with operational guidelines and audit requirements.

• Experience: 7+ years of experience, specifically within the Fintech or Banking sectors.
• Education: Bachelor’s degree in Business Administration, Marketing, or a related field. (Master’s preferred) .
• Nationality/Regulation: Must be a Saudi National with a background in Fintech/Banking as per SAMA regulations.
• Languages: Full professional fluency in Arabic and English.
• Availability: Immediate joiners or those with a maximum 30-day notice period.
• Location: Based in Al Khobar (Candidates must currently be inside Saudi Arabia).

• Monthly Package: SAR 45,000 – 50,000
• Working Days: 5 days per week

Aroma City Group