Operations Supervisor

• Leadership and Team Management:

• Lead, mentor, and supervise operational teams to achieve performance targets and objectives.
• Provide guidance, direction, and support to team members to foster a culture of collaboration, accountability, and continuous improvement.
• Conduct regular performance reviews, provide feedback, and identify opportunities for skills development and training.

• Operational Oversight:

• Oversee day-to-day operations, including workflow management, resource allocation, and task prioritization.
• Ensure compliance with operational policies, procedures, and quality standards set by the organization.
• Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas for improvement.

• Process Optimization and Efficiency:

• Identify opportunities to streamline operational processes, reduce inefficiencies, and enhance productivity.
• Implement best practices, standard operating procedures (SOPs), and process improvements to drive operational excellence.
• Collaborate with cross-functional teams to implement new systems, tools, or technologies to improve efficiency and effectiveness.

• Quality Assurance and Compliance:

• Ensure adherence to regulatory requirements, safety standards, and quality control measures in all operational activities.
• Conduct regular audits and inspections to assess compliance and identify areas for corrective action or improvement.
• Work closely with the COO and compliance team to address any compliance issues or concerns promptly.

• Communication and Reporting:

• Serve as the primary point of contact for operational issues, escalations, and inquiries.
• Communicate effectively with internal stakeholders, departments, and senior management to provide updates on operational performance, challenges, and initiatives.
• Prepare and present reports, dashboards, and presentations to the COO and executive team, highlighting key metrics, achievements, and areas for improvement.

• Bachelor's degree in Business Administration, Operations Management, or related field.
• Proven experience in operations management or supervisory role, preferably in a similar industry.
• Strong leadership skills with the ability to inspire and motivate teams to achieve goals.
• Excellent communication, interpersonal, and conflict resolution skills.
• Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Knowledge of industry regulations, standards, and best practices.
• Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.

AlBorg Diagnostics