Reservation Agent

Jeddah, Makkah
Permanent
Full-time

18 days ago

General InformationPress space or enter keys to toggle section visibilityCountry/RegionSaudi ArabiaProvince/CityJeddahLocationRosewood JeddahDepartmentSales & MarketingJob TypeFull-time PermanentJob DescriptionPress space or enter keys to toggle section visibilityDescription of Duties :

Handles all reservations for rooms, in a professional manner and at all times seek opportunity to up sell to those guests
Assist the revenue secretary in confirming ALL reservations if required
Handles group reservations in accordance SOP guidelines
Books the limousine service and ensure the availability as required
Cancels all nonguaranteed bookings by 3 pm one day before arrival during high season and informs the front office.
Records the daily statistics as per departmental policy
Rechecks the next day's arrivals with the reservation papers in order to update all guest requirements.
Coordinates with the accounting department regarding credit letters, 3rd party's and strictly adheres to the hotel policies.
Briefs the Reservation Manager or his deputy on special bookings received during his shift.
Be fully aware of all the hotel promotions and sell to the best of your trained ability.
Develops positive relationships with all regular guests
Ensures that all reservations are completed and booked as per the departmental policies,
Coordinates effectively and timely with all other departments
Carries out other duties that may from time to time be assigned to him by his superiors

About UsPress space or enter keys to toggle section visibilityRosewood Jeddah is situated in the heart of Jeddah's Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel's guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel's name is inspired by the traditional culture and architecture of the city of Jeddah. The city's history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers' voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel's 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.

Rosewood Hotel Group

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