Implementation Consultant

• Works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users.
• Tests and troubleshoots functionality of installed systems.
• Identifies and documents technical issues to be escalated to the product and system integration teams for resolution.
• Provides feedback based on client experiences to the product and professional services teams for product and process improvements.
• May work directly with clients on-site or provide project support remotely.
• May work on pre-sales activities.

• Process design​.
• Providing feedback based on client experiences​.
• Working directly with clients​.
• Delivering internal and external training​.
• Fair knowledge of multiple solutions.

Hexagon Geosystems