Information Technology Specialist - Four Seasons Resort at The Red Sea, Saudi Arabia

Saudi Arabia
Permanent
Full-time

18 days ago

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.About The Role:
As An Information Technology (IT) Specialist, You Will Be Responsible For Supporting And Maintaining The Resort’s Technology Infrastructure. This Includes Troubleshooting Hardware And Software Issues, Managing Network Systems, And Ensuring All IT Operations Run Smoothly In Line With Four Seasons Standards.Key Responsibilities:Provide Technical Support To All Resort Departments For Hardware, Software, And Network IssuesAssist In The Setup And Maintenance Of Computers, POS Systems, Servers, And Guest TechnologiesMonitor System Performance And Ensure IT Security Protocols Are FollowedSupport Daily Backups, Software Updates, And Equipment InventoryLiaise With Vendors For IT Equipment And Service SupportMaintain Accurate Records Of IT Assets And DocumentationSupport IT Projects And Upgrades As Directed By The IT Manager Or SupervisorRequirements:Degree Or Diploma In Information Technology Or A Related FieldMinimum 1–2 Years Of Experience In IT Support; Hospitality Experience Is A PlusProficiency In Windows, Networking, And Microsoft Office ApplicationsFamiliarity With Hotel Systems (PMS, POS) Is PreferredStrong Problem-Solving And Communication SkillsFluent In English; Arabic Is A PlusAbility To Work Flexible Shifts, Including Weekends Or On-Call DutyWhat We Offer:Competitive Tax-Free SalaryLive-Out And Travel Allowance30 Days' Vacation + 10 Public HolidaysPaid Annual Home Leave With AirfareMedical & Life InsuranceComplimentary Meals & Uniform CareGlobal Four Seasons Travel BenefitsCareer Growth And Development Opportunities

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