Housekeeping Coordinator - Four Seasons Resort and Residences Red Sea at Shura Island, Saudi Arabia

Four Seasons Hotels

  • Saudi Arabia
  • Permanent
  • Full-time
  • 23 days ago
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.Position Overview:At Four Seasons Resort Red Sea, the Housekeeping Coordinator plays a vital behind-the-scenes role in supporting the efficiency and organization of the Housekeeping team. This position acts as the central point of communication for the department, ensuring prompt responses to guest requests, seamless coordination between team members, and administrative accuracy in daily operations.The Housekeeping Coordinator upholds the highest standards of luxury and service, contributing directly to the guest experience through effective communication, precision, and dedication to the Four Seasons Golden Rule.Key Responsibilities:Guest & Internal Communication:Handle all incoming calls and messages related to Housekeeping, responding in a warm, courteous, and timely manner.Log and follow up on guest requests, special preferences, and service needs in the system (e.g., extra amenities, linen changes, turndown service).Administrative Support:Maintain up-to-date records of daily room assignments, staff schedules, and task sheets.Track inventory of housekeeping supplies and linen levels; assist in ordering and stock management.Service & Standards:Demonstrate attention to detail and accuracy in all data entry and record-keeping.Uphold Four Seasons service standards in all interactions with guests and colleagues.Maintain discretion and confidentiality in handling guest and staff information.Health, Safety & Hygiene:Ensure that all hygiene, sanitation, and safety protocols are followed within the Housekeeping department.Participate in safety drills, training sessions, and environmental sustainability programs.Report any safety concerns, accidents, or maintenance issues immediately.Qualifications & Skills:Previous experience in an administrative or coordinator role within luxury hospitality or a similar environment preferred.Strong organizational and multitasking skills with excellent attention to detail.Exceptional communication and interpersonal skills.Proficiency in Microsoft Office Suite and housekeeping/property management systems (e.g., Opera, HotSOS, or equivalent).Fluent in English; knowledge of Arabic is an asset.Commitment to delivering high standards of service and working collaboratively with a diverse team.What To Expect :
  • Competitive basic salary in a Tax-Free Environment
  • Travel Allowance if applicable
  • 30 days’ vacation
  • 10 days Public Holidays per year
  • Paid home leave tickets.
  • Complimentary employee meals
  • Medical Insurance
  • Life Insurance
  • Employee Assistance Program
  • Worldwide Complimentary Room Nights with Four Seasons
  • Laundry/dry cleaning provided for work attire.
  • Growth & Development opportunities

Four Seasons Hotels