
Operations Manager
- Al Khubar, Ash Sharqiyah
- Permanent
- Full-time
- Lead and manage all aspects of inspection operations, including project planning, resource allocation, and on-site execution.
- Ensure compliance with local and international regulatory requirements, as well as DNV's quality and safety standards.
- Coordinate with cross-functional teams to optimize workflows and improve service delivery.
- Develop and implement efficient operational processes that enhance productivity and reduce costs.
- Monitor and report on performance metrics, identifying opportunities for continuous improvement.
- Proven ability to lead, motivate, and build successful teams.
- Drive new business opportunities, supporting tender processes and market developments.
- Achieve annual budget goals for Revenue, EBIT, and operating cash flow.
- Meet AR/WIP KPI targets set by IBU for all services in Saudi.
- Analyze customer situations to mitigate risks of invoice nonpayment.
- Define and lead the execution of the long-term strategy for profitable growth.
- Introduce new service offerings tailored to the local market.
- Lead the Saudi team in delivering cost-effective services that meet customer requirements.
- Collaborate with global and regional Service Line leaders to provide an integrated service offering.
- Ensure full compliance with DNV standards, policies, procedures, and relevant Saudi legislation.
- Identify and mitigate operational risks.
- Adapt and navigate local Saudi business practices and culture.
- Maintain knowledge of local laws and compliance regulations specific to Saudi.
- Implement lean methodologies to improve service delivery and minimize operational costs.
- Lead key client meetings to ensure alignment on project expectations and deliverables.
- Bachelor's degree or higher in a relevant engineering discipline (e.g., Mechanical, Electrical, Civil, or Process Engineering).
- A minimum of 12 years' total experience, including several years in the Testing, Inspection, and Certification (TIC) industry.
- Current or recent experience living and working in the Middle East, ideally in Saudi.
- Proven track record of P&L management.
- Familiarity with the business culture and standards of a listed multinational company.
- Strong financial management skills, including budgeting, cash flow management, and financial planning.
- Fluent in spoken and written English.
- High customer orientation with a proactive approach to service delivery.
- Strong communication and networking abilities.
- Proven ability to lead, motivate, and build successful teams.
- Excellent problem-solving skills and a proactive personality.