Senior Manager - IT BRM

• Develop and sustain strong relationships with senior stakeholders to clearly understand their business needs and technology requirements.
• Act as a strategic partner for IT by delivering effective communication and insights regarding IT services and solutions.
• Drive the alignment of IT initiatives with business objectives, ensuring that both departments work towards common goals.
• Lead the identification and prioritization of IT projects that add significant value to the organization.
• Oversee project management processes for IT initiatives, ensuring timely delivery and adherence to budgetary constraints.
• Gather and analyze feedback from various business units to continuously improve IT performance and service delivery.
• Advise management on best practices for technology adoption and innovation aligned with industry standards.
• Monitor and report on service levels, ensuring that SLAs are met and exceeded.
• Collaborate with cross-departmental teams to deliver robust technology solutions facilitating operational excellence.
• Keep informed about emerging technologies and industry trends to inform strategic recommendations.

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field; Master’s degree preferred.
• A minimum of 10 years of experience in IT management, with at least 5 years specifically in a business relationship management role.
• Solid understanding of IT service management frameworks such as ITIL.
• Proven history of successful project management and team leadership within IT.
• Exceptional communication skills with the ability to build relationships with stakeholders at all organizational levels.
• Analytical mindset and strong problem-solving skills with an emphasis on continuous improvement.
• Experience in managing multiple projects and priorities efficiently in a dynamic environment.
• Track record in stakeholder engagement and managing change to promote technology adoption.

Qiddiya