About LucidyaLucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalised experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.Why This Role MattersOur Enterprise Sales team works with some of the largest organisations in the region - major banks, telecoms, retailers, etc.. These are high-stakes, high-value deals that shape how entire industries understand and engage their customers.This role puts you at the front of that.As an SDR on the Enterprise team, you won't be warming up in the background. You will be researching and engaging the kinds of organisations that most people spend years trying to get a meeting with. You will learn how enterprise sales actually works - the strategy, the stakeholders, the craft - from people who do it at the highest level.We are not looking for experience. We are looking for the person who is going to outwork, out-prepare, and out-think everyone else in the room. The ceiling for the right person in this role is very high - our Enterprise AEs are among the top performers at Lucidya, and this is how that journey starts.If you are serious about building a career in sales and want to learn from some of the best in the game - this is the right opportunity for you.What You Will Do
Research enterprise target accounts and identify the right contacts within large, complex organisations
Execute outbound prospecting via email, phone, and LinkedIn - with messaging that is sharp, relevant, and tailored to each account
Qualify prospects and convert them into booked meetings for our Enterprise Account Executives
Maintain accurate records in our CRM and manage your outreach cadences with discipline
Share market feedback with the team - what's landing, what objections are coming up, and what needs to change
You are responsible for outcomes: qualified meetings, pipeline created, and the quality of what you pass to the AEs.Who You Are
A recent graduate - your degree doesn’t matter as much, however you are a top performer in your field
Fluent in Arabic and proficient in English - you will be engaging senior stakeholders in both
Naturally curious. You like understanding how large organisations work, what drives their decisions, and where a solution genuinely fits
Comfortable picking up the phone and reaching out to people you've never met - including senior ones
Organised and consistent. You follow through without being reminded and don't let warm leads go cold
You have high attention to detail and are extremely punctual
You take rejection as data, not as a verdict. You adjust and come back stronger
Culturally, you are:
Hungry. You want to be exceptional at this, and you're willing to do what it takes to get there
Accountable. You own your numbers and don't make excuses
Coachable. You listen, apply feedback quickly, and improve fast
Resilient. A difficult week doesn't break your momentum - you have a track record of picking yourself back up and soldiering on
