Preparing and follow up on offers, tenders and all applicable documentation until orders are secured.
Maintain relationships with customers to ensure that customer satisfaction and customer base is continuously increased.
Develop new sales initiatives in consultation with the Manager and prospect for new business opportunities and to increase sales volumes.
Negotiate terms of sale agreements, variations in price, credit terms, delivery and specifications, and close sales transactions in accordance with approved company policy and procedures.
Calculate appropriate costs and align superiors as per matrix and provide customers with quotations.
Demonstrate good knowledge of the market to provide inputs to the sales panning process.
Focal point of customer complaint/ customer feedback to ensure all customer issues and needs are resolved and anticipated respectively
Coordinate with other departments like technical services, applications, marketing, research and intelligence to ensure that all relevant customer demands are proper communicated across company
Handle existing customer accounts and act as a focal point for all their queries. Minimum Qualification and Experience:
Diploma or bachelor’s degree in Business / Sales or other related discipline
Minimum 2 years of experience.
Comprehensive knowledge of the market, products and customers
Good computer skills
Good communication in English & Arabic is an added advantage Knowledge & Skills
Required:
Timely reporting.
Compliance with company code of ethics.
Compliance to contractual agreements.
Cordial work relationship with colleagues.
Compliance to all applicable policies, procedures and work instructions as per QHSE, ISO standards and the legal / regulatory requirements.
