Senior Digital Business Analyst

• Collaborate with stakeholders to identify business needs and define digital project requirements.

• Analyze and map current business processes, identifying areas for improvement through digital solutions.

• Create detailed documentation, including user stories, business requirements, and process flows.

• Act as the primary liaison between business teams and IT, ensuring alignment in project goals.

• Develop and execute digital strategies that drive efficiency and improve user engagement.

• Lead workshops and meetings to gather information and validate requirements with stakeholders.

• Monitor project progress, manage risks, and deliver timely updates to stakeholders.

• Conduct user acceptance testing (UAT) to ensure that solutions meet business expectations.

• Stay abreast of industry trends and best practices in digital business analysis.

• Bachelor’s degree in Business Administration, Information Technology, or related field.

• 5+ years of experience as a Business Analyst, with a focus on digital projects.

• Strong analytical and problem-solving skills with the ability to synthesize complex information.

• Excellent verbal and written communication skills to articulate requirements effectively.

• Experience with digital tools and platforms, including CRM and ERP systems.

• Proficient in business analysis methodologies and tools, such as Agile and Scrum.

• Knowledge of digital marketing concepts and user experience best practices is a plus.

• Ability to work collaboratively in a fast-paced, team-oriented environment.

• Relevant certifications in business analysis or related fields are preferred.

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