Director, C&F Operations

• Liaises with Department/Project Managers to ensure the support functions (HR, Quality, Finance, Procurement) meet the needs of the business.
• Conduct regular Department meetings with team and managers and ensure identified gaps are actioned.
• Delivery of budgeted profit through management of food costs, labour costs and overheads and align with scope of service, ensuring any overspend is addressed in a timely manner and appropriate measure put in place to control.
• Formulation of Yearly Financial Plan
• Working knowledge in developing and implementing strategies to strive for continuous improvement and take responsibility for achieving business results
• Scale up and grow profitably existing sectors besides focus on new sectors and develop revenue stream to avoid concentration on single/limited customers
• Manage client relationships through regular, formal and informal interaction, dealing with and resolving issues quickly without compromising the expected profitability of the project.
• Creates positive positioning of CATRION through involvement with in industry, networking, participation in trade events and explore opportunity for collaboration.
• Recognizes any weakness within the contract and client relationship and develops and implements appropriate improvement mechanisms.
• Collaborate with business development to review client expectations against contractual terms, introduces corrective action where necessary.
• Guide the Business Development team in preparation of technical and commercial proposals.
• Implement quality monitoring systems which measure customer satisfaction, client, growth opportunity and contract compliance, keeping abreast of the market to look for newer opportunities
• Monitor the recruitment, interview, and selection processes of suitable staff to fill the vacancies that set by operation managers.
• Sets performance goals and monitors performance targets for department managers.
• Attract and retain experienced effective management team and workforce dedicated to the long-term completion of the project (minimize staff turnover).
• Promotes and encourages multi-skilling amongst employees, recognizes and develops key performers

• Participate in periodical inspections and contribute to the process of identifying and implementing improvements, taking remedial action.
• Take personal responsibility for closing identified development gaps and future requirements.
• Personal competencies are known, understood, adhered to, and updated on an ongoing basis.
• Work in line with business requirements and should be able to work comfortably and effectively in an environment of ambiguity or change.
• Develop/update skills and knowledge (internally or externally) to reflect changed technology or changed work requirements.
• Work effectively with customers and colleagues from different viewpoints, culture and countries
• Demonstrate a flexible and mature management style and adapt your actions to influence others to achieve results.
• Promote your ideas persuasively and shape the opinion of subordinates and overcome resistance.

• Fluent in English and working knowledge of Arabic would be an added advantage.
• Good organizational skills in Manging the Projects
• Flexible approach, willing to learn, outgoing and friendly.
• Positive attitude, passion for the role and commitment to excellence
• Ability to coordinate with various departments for any issues/concern through understanding processes and resolve it.
• Comprehensive understanding of Health and Safety.
• Ability to work independently and handle multiple tasks/projects.
• Excellent time management skills, communication and interpersonal skills
• Proficient in computer programs (MS Office – Word, Excel, Power Point & Outlook) and financial acumen

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