· Define and lead the enterprise-wide Quality Control strategy, integrating testing with SDLC, DevOps, ITQMS, and riskmanagement practices.· Oversee the governance of functional, non-functional, regression, UAT, performance, and security testing.· Establish and enforce enterprise quality gates and test maturity benchmarks (e.g., TMMi Level 3+).· Drive the implementation of enterprise test automation platforms, ensuring CI/CD pipeline alignment.· Lead cross-functional quality reviews, RCA sessions, and non-conformity management.· Define and monitor quality KPIs including defect leakage, test coverage, automation rate, test efficiency, and business impact.· Ensure compliance with international standards such as TMMi, ISO 9001, ISO 25010, and relevant regulatory frameworks (e.g.,NCA ECC).· Oversee readiness and support for internal/external audits, security reviews, and go-live approvals.· Guide the Test Center of Excellence (TCoE) and ensure consistent practices across all projects, vendors, and delivery teams.· Present quality health, risks, and continuous improvement opportunities to the CIO, CTO, and executive board.· Build and mentor a high-performing team of QC managers, automation engineers, and test leaders.RequirementsQualification:· Master’s or Bachelor’s degree in Software Engineering, Computer Science, or related field.· Deep understanding of quality assurance, software testing, and process governance at scale.Experience· Minimum 15+ years in IT/software delivery, with at least 8 years in senior testing or quality leadership roles.· Proven experience in leading enterprise QA/QC functions across multiple domains (ERP, web, mobile, APIs).· Strong experience in regulated and audited environments.Technical Skills· Expertise in test automation frameworks (e.g., Selenium, JUnit, TestNG, Robot Framework).· Proficiency in CI/CD toolchains (e.g., Jenkins, GitLab CI, Azure DevOps).· Hands-on knowledge of test management tools (e.g., Zephyr, TestRail, ALM).· Understanding of performance, security, and API testing frameworks (JMeter, Postman, OWASP tools).· Awareness of AI in testing, model-based testing, and quality analytics.Leadership Skills· Strategic thinker capable of influencing organization-wide quality culture.· Executive-level stakeholder management and communication skills.· Strong governance, compliance, and risk management mindset.· Proven ability to lead change, uplift maturity, and manage cross-functional quality transformation programs.Preferred Certifications· TMMi Professional or Assessor (mandatory for strategic QC governance)· ISTQB Advanced Test Manager or Test Director· ISO 9001 or ISO 25010 Lead Auditor/Implementer· ITIL v4 / SAFe / PMP (optional but valuable)Key Competencies· Visionary leadership with an outcome-driven approach to quality.· High integrity and objectivity in decision-making.· Data-driven mindset with strong reporting and analytical skills.· Resilience and agility in managing enterprise-wide transformation.
