VMware Horizon View Core Infrastructure Support Engineer

DXC Technology

  • Riyadh
  • Permanent
  • Full-time
  • 2 months ago
Job Description:Responsibilities:
  • Horizon Infrastructure Administration: Deploy, configure, and maintain Horizon Connection Servers, Unified Access Gateways (UAG), and replica/hot-standby setups for global availability.
  • VSphere & ESXi Management: Build, patch, and optimize ESXi hosts and vCenter clusters to support Horizon desktop and application pools.
  • Desktop Pool & Session Management: Create and manage automated desktop pools (Linked/Instant Clones), assign entitlements, and troubleshoot session launch issues via Horizon Administrator console.
  • Access & Security Integration: Integrate Horizon with Active Directory, certificate-based authentication (PKI), and conditional access policies to enforce secure connections.
  • Monitoring & Capacity Planning: Utilize tools like VMware vRealize Operations for Horizon to monitor performance, forecast capacity, and remediate resource bottlenecks.
  • Incident & Problem Resolution: Act as Level 2 escalation point for complex VDI issues, collaborating with network, storage, and security teams to resolve connectivity, image-management, and performance incident.
  • Disaster Recovery & High Availability: Develop and test DR plans for Horizon components, ensuring RTO/RPO targets are met for business-critical VDI services.
  • Documentation & Training: Produce runbooks, SOPs, and knowledge articles; mentor junior engineers on Horizon best practices and troubleshooting workflows.
Basic Qualifications
  • Bachelor’s degree in computer science, Information Technology, or related field.
  • Must have at least 5 years of hands-on experience administering VMware Horizon View VDI solutions in enterprise settings.
  • Proficiency with VMware vSphere (ESXi & vCenter) administration and Horizon Connection Server configuration.
  • Strong Windows Server, Active Directory, DNS, DHCP, and PKI integration skills.
  • Experience with UAG, load balancers, and SSL certificate management for secure external access.
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DXC Technology