Cluster Marketing & Public Relation Manager, Raffles & Fairmont The Red Sea

• Develop and implement comprehensive marketing strategies and campaigns for the Raffles & Fairmont cluster properties, ensuring consistent brand messaging and market positioning
• Lead all public relations activities, including media relations, press releases, crisis communications, and reputation management across multiple properties
• Manage and oversee the marketing budget, allocating resources strategically to maximize return on investment and achieve organizational objectives
• Coordinate marketing initiatives across cluster properties, ensuring alignment with corporate brand guidelines and local market dynamics
• Create and execute digital marketing campaigns, including social media strategy, content development, and online engagement initiatives
• Organize and manage high-profile events, product launches, and promotional activities that enhance brand visibility and drive customer engagement
• Conduct market research and competitive analysis to identify opportunities and inform strategic decision-making
• Build and maintain relationships with media outlets, influencers, travel agencies, and other key stakeholders in the luxury hospitality sector
• Monitor and analyze marketing performance metrics, campaign effectiveness, and brand sentiment to optimize future initiatives
• Collaborate with property management teams, sales, and operations to ensure seamless execution of marketing programs and consistent customer experience
• Develop and manage crisis communication protocols and respond effectively to potential reputational challenges

• 5+ years of professional experience in marketing, public relations, or communications roles within luxury hospitality or premium service industries
• 3+ years of experience managing marketing and PR functions at a cluster or multi-property level
• Proven expertise in developing and executing integrated marketing strategies and brand campaigns
• Strong proficiency in digital marketing, social media management, and content creation
• Demonstrated experience in media relations, press management, and public relations strategy
• Excellent project management skills with the ability to manage multiple initiatives simultaneously
• Strong analytical skills with experience in marketing analytics, performance metrics, and data-driven decision-making
• Exceptional written and verbal communication skills in English; Arabic language proficiency is highly desirable
• Experience managing marketing budgets and demonstrating strong financial acumen
• Knowledge of the luxury hospitality industry, market trends, and consumer behavior in the Middle East region
• Proficiency with marketing tools, CRM systems, and analytics platforms
• Strong interpersonal and stakeholder management skills with the ability to collaborate across departments
• Crisis communication and reputation management experience
• Event management and experiential marketing background

• The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.
• The chance to define the pre-opening operations for two iconic resorts at one of the world’s most anticipated new destinations.
• Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
• A competitive package and excellent opportunities for professional growth.
• Outstanding discounts across the global Accor and luxury brand network.

Raffles Hotels & Resorts