Facilities Coordinator - Riyadh, Saudi Arabia

OpenText

  • Riyadh
  • Permanent
  • Full-time
  • 16 days ago
OPENTEXT - THE INFORMATION COMPANYTogether, Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText.AI-First. Future-Driven. Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.General Overview of the roleKey person in ensuring the smooth and professional operational management of the office at the highest standard. This role leads the delivery of all services into the office space, coordinates integrated facilities management, supervises reception/front-office services, and supports both the Riyadh office and South EMEA region with administrative and corporate systems support as required.Job responsibilities and Duties
  • Work with Facilities service provider(s), supply chain & account manager to ensure safe and effective delivery of all planned FM services (maintenance, cleaning, H\&S, fire prevention, food & beverage, etc.)
  • Oversee reception, welcoming, and front desk services, ensuring a warm and professional experience for all visitors and colleagues
  • Log and manage all issues or problems, ensuring clear communication and timely resolution
  • Direct internal/external inquiries to the right departments, supporting colleagues in learning company procedures and tools
  • Anticipate client needs, build positive relationships, and resolve operational issues in a calm and professional manner
  • Manage onboarding of new joiners, liaising with hiring managers to provide a welcoming office induction and positive first-day experience
  • Escalate unresolved complaints to Facilities management when necessary
  • Support meetings, catering, events, executive assistants, and management (locally and remotely)
  • Liaise with and monitor external service providers to ensure top-quality service delivery
  • Coordinate with corporate teams (Security, Workplace Services, IT) on local support initiatives
  • Maintain stock levels of food, beverage, stationery, and office consumables
  • Coordinate shipping, mail, and internal dispatching
  • Assist in raising PRs/POs, receipting, and processing invoices with Accounts Payable
  • First point of contact for supplier queries related to payments or information requests
  • Liaise with IT on hardware handover for new joiners and leavers
  • Ensure office space is well maintained, prepared for meetings, and consistently presented to the highest standard
Skills and Experience required for the position
  • At least five years of related experience in a similar role
  • Strong English and Arabic language skills (spoken and written)
  • Proficiency in Microsoft Office (Excel and Outlook essential); medium-level spreadsheet skills
  • Adaptable and quick to learn new systems and processes, with readiness to support regional team as backup when needed
Personal Attributes of the successful candidate
  • Detail-oriented, with a methodical and structured approach to work
  • Enthusiastic, approachable, and collaborative team player with a strong sense of ownership
  • Positive problem-solving attitude with logical and analytical skills
  • Self-motivated, energetic, and reliable, with an exemplary work ethic
  • Strong customer service mindset with excellent communication and relationship-building skills
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

OpenText