Guest Relations Agent (Saudi only)

Al Khubar, Ash Sharqiyah
Permanent
Full-time

7 days ago

Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.Job DescriptionAre you passionate about hospitality and creating exceptional guest experiences? We are looking for a friendly, proactive, and guest-focused Guest Relations Agent to join our team and become the face of our property.💼 Key Responsibilities:

Greet and welcome guests in a warm, professional manner
Assist with check-in and check-out procedures
Handle guest inquiries, complaints, and requests promptly and effectively
Coordinate special requests and ensure VIP guests receive outstanding service
Collaborate with front office and other departments to ensure seamless service
Provide accurate information about hotel facilities and local attractions
Contribute to maintaining high guest satisfaction scores

Qualifications✅ Requirements:

Proficiency in English (additional languages are a plus)
Strong communication and interpersonal skills
Problem-solving attitude with a guest-first approach
Ability to multitask and stay organized in a fast-paced environmen

Additional InformationIhr Team und Arbeitsumfeld:
In 1-2 Sätzen stellen Sie das Team, das Hotel oder den Arbeitsplatz so vor, dass sie die Kultur widerspiegeln
Hinweis: Die Anpassung kann an spezifische lokale oder gesetzliche Anforderungen erfolgen, wie z.B. Arbeitserlaubnis
Unser Engagement für Diversity & Inclusion:
Wir sind ein integratives Unternehmen und unser Ziel ist es, vielfältige Talente anzuziehen, zu rekrutieren und zu fördern.

Accor

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