Workplace Coordinator

Riyadh
Permanent
Full-time

9 days ago

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Workplace Coordinator provides general office and facilities support with a variety of activities, audits and workspace-related tasks, exhibiting strong customer relationship/communication skills. Single point of contact for landlord queries and escalations. Successfully coordinates the resolution of problems associated with all building services including but not limited to small projects, working with vendors, workspace resources, as well as interior and exterior furnishings, fixtures and equipment.The Facilities Coordinator is responsible for representing the client and JLL in the local and regional business and real estate community.Workplace ManagementAdministration and monitoring of general maintenance within the facilityCoordinate service visits with property management representatives and vendorsProvides hospitality and support for guests, visitors, and employees at client locationResolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack serviceAssist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA)Works with all internal departments such as IT, Security, ….Detailed inspections to discover all issues and assign ticketsProactive in finding improvements and following through on a plan to completeIdentify costs saving ideas on a monthly basisCoordinates special events in support of client or CREVendor and Supplier ManagementManage Facilities contracts on behalf of the client as managing agentCoordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance reviewRelationship ManagementSingle point of contact for all landlord queries and escalationsLocal point of contact with client’s IT teamLocal contact with the data centre providers – HVAC, UPS, CommunicationsLocal contact with security, provide print login credentialsAccount PerformanceDevelop and maintain strong and healthy relationships with the client and landlordEnsure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfactionAdministration and monitoring of general maintenance within the facilityProvides hospitality and support for guests, visitors, and employees at client locationResolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack serviceAssist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA)Detailed inspections to discover all issues and assign ticketsProactive in finding improvements and following through on a plan to completeSkills, Experience & Qualifications Skills

Excellent interpersonal, communication and organisational skills

Outstanding customer service skills,

Ability to work independently and part of a remote team

Ability to multitask and work without direct supervision

Always maintain professionalism

Proficient in MS Office and possess excellent written and verbal communication skills

ompetencies

Strong communicator

Passion for quality

Self-motivated; confident & energetic - excellent time keeper

Able to work independently and use own initiative

Ability to operate in a fast-paced environment

Flexible

Exhibits honesty & trustworthiness, open to new ideas & willing to challenge status quo

Fluent in French and English (written and verbal)

Experience

At least 2 years’ experience working in facilities/property management or a related field

Knowledge of real estate, telecommunications, furniture, accounting and building systems

Excellent organisational skills

Strong interpersonal skills with training experience to guide multi-functional teams

Excellent PC skills, proficient in Microsoft Word and Excel

Interest in continuous improvement and development of new technologies

Hospitality Backgrounds is a plus

Location:On-site –Riyadh, SAUIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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