Transportation Planning & Daily Operations Manager (CDU 11) 20004718
- Riyadh
- Permanent
- Full-time
- Lead the development of multimodal transport strategies that align with the city's vision of world-leading, sustainable, and customer-centric mobility.
- Coordinate long-term and short-term transit planning, including service design, scheduling, and demand forecasting.
- Ensure full integration of metro, bus, BRT, shuttles, and micromobility solutions into a single, seamless transport ecosystem.
- Monitor transport trends, innovations, and best practices to maintain global leadership in smart mobility.
- Oversee day-to-day performance of all transport services, ensuring safety, reliability, and operational excellence.
- Lead control centers, service delivery teams, and operational response to ensure smooth transit operations.
- Implement performance monitoring frameworks, including KPIs for punctuality, capacity utilization, and customer satisfaction.
- Coordinate with security, emergency, and city operations teams to ensure resilience and continuity of service.
- Champion a world-class passenger experience across all modes of transport.
- Drive initiatives to improve accessibility, inclusivity, and convenience.
- Oversee real-time passenger information systems and digital platforms to enhance journey planning and service awareness.
- Collaborate with city stakeholders, developers, and private operators to ensure integrated service delivery.
- Support regulatory compliance, contract management, and quality assurance across all service providers.
- Act as a key liaison with international partners, technology providers, and government agencies.
- Embed sustainability goals into planning and daily operations, aligning with Saudi Arabia's Vision 2030 objectives.
- Explore opportunities for smart mobility technologies, automation, and data-driven service optimization.
- Promote modal shift strategies to reduce car dependency and encourage use of public and shared mobility.
- Bachelor's degree in Transportation Planning, Civil Engineering, Urban Planning, or a related field (Master's preferred).
- 10+ years' experience in multimodal transportation planning and operations, ideally within major metropolitan or international transit systems.
- Strong expertise in integrated transport systems including rail, bus, micromobility, and demand-responsive transport.
- Proven track record of managing large-scale daily operations with a customer-first approach.
- Familiarity with global best practices in smart city mobility, ITS, and transport technology integration.
- Strong leadership, communication, and stakeholder management skills.
- Experience working in multicultural, international environments is highly desirable.