Operations Officer - EMS/Ambulance

• Ensures administrative tasks are completed as needed in the organization
• Assists the Manager with operational issues
• Facilitates schedules of clinicians as per operational demand
• Promptly answer the questions of staff and other stakeholders
• Provide excellent customer service and maintain relationships with vendors
• Prepare and file forms and other documents.
• Assist with recruitment and onboarding processes
• Take inventory and order office supplies as needed
• Update logs and order forms
• Analyze all operations and forward suggestions for improvement to the Manager
• Recognizes the necessity to continuously develop skills and acquire additional knowledge appropriate to the position.
• Attends training sessions offered by the company and its subsidiaries’ to uphold professional portfolio as required.
• Dress appropriately to the expectations of the specific work areas.
• Maintains confidentiality of all information in accordance with company policy..
• Participates as a valued team member promoting and contributing to a supportive team environment..
• Identifies training and development needs of junior staff.\Participates in, contributes to, and implements quality improvement ideas and principles.
• Monitors and evaluates departments operations and services in order to identify and correct problems, improve systems and ensure a safe quality service.
• Participates in internal audit programs.

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