JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Global Account Business Performance Manager - JLL Work DynamicsJob SummaryAs a Business Performance Manager at JLL Work Dynamics, you will drive data-driven decision-making while providing strategic business management support across the Global Account operations. You will analyze performance metrics, identify trends, and provide actionable insights to optimize our Project Development services. This role requires oversight across all business areas while working closely with leadership, operational teams, and clients to improve efficiency, enhance satisfaction, and drive business growth.Key ResponsibilitiesPerformance Analysis & Business IntelligenceCollect, analyze, and interpret complex data sets related to project development and account performanceDevelop and maintain dashboards, reports, and key performance indicators (KPIs) to track operational efficiencyIdentify trends, patterns, and anomalies in performance data to generate actionable insights for leadershipSupport the development of predictive models to forecast future performance and resource needsConduct regular performance reviews and benchmarking against industry standardsStrategic Business ManagementProvide oversight across relevant business areas, identifying opportunities to streamline strategic and operational practicesLead PMO for operational initiatives that improve efficiencies, engagement and collaborationSupport implementation of business plans across the accountParticipate in business planning and review processesShare best practices and identify opportunities for continuous improvementExecute special projects as directed by or on behalf of the Global Account DirectorAttend leadership meetings to identify actions and opportunities for streamliningClient EngagementManage business leader's client engagement strategy and activitiesReview executive sponsor client objectives and feedback to provide insightsMaintain oversight of client feedback and support development of action plansCollaborate with Sales Directors to support prospective client engagementAssist in preparation of client-facing reports and presentations on performance metricsPeople EngagementPartner with HR to support and promote people-related initiativesDrive people survey follow-up actions and communicationEnsure input and promotion of employee recognition programsSupport talent reviews and succession planning processesPromote career mobility within JLLLeadership Support & CoordinationWork closely with Executive Assistants to ensure meeting preparation and follow-upReview upcoming meetings to ensure business leaders have necessary information, agendas and objectivesDetermine priorities and identify opportunities to simplifySupport cross-functional collaboration to implement data-driven improvementsMarketing & CommunicationsCollaborate with internal communications director on internal/external communications plansSupport leadership input into presentations, reports, and communication materialsPromote "One JLL" storytelling by identifying, capturing, and sharing success storiesQualificationsBachelor's degree in Business Analytics, Statistics, Economics, or related field7-10 years of experience in performance analysis and/or business management, preferably in real estateStrong analytical skills with proficiency in data visualization tools (Tableau, Power BI) and statistical analysis softwareAdvanced Excel/Sharepoint skills and experience with database management systemsKnowledge of project development lifecycleExcellent problem-solving skills and attention to detailStrong communication and presentation skills, able to present complex data clearlyExperience with predictive modeling techniques is a plusDemonstrated ability to work across multiple teams and functionsLocation:On-site –Riyadh, SAUIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page I want to work for JLL.
