
Document Controller
- Riyadh
- Permanent
- Full-time
- Relocation Authorized: National - Single
- Telework Type: Full-Time Office/Project
- Work Location: Riyadh
- Serves as a member of the document management team to support Enterprise Content Management Systems (ECMS) such as Aconex and Unifier, and other associated tools.
- Assists in determining requirements/expectations for integration, and with preparing a plan to provide ongoing support.
- Utilizes standard Enterprise Content Management System (ECMS), archival/retention management systems, and/or SaaS applications to register, control, distribute, transmit and archive project records.
- Design, implement, and refine document control processes and workflows across project.
- Conduct internal audits to ensure compliance with company policies, project requirements, and ISO standards (e.g., ISO 9001, ISO 19650).
- Monitors and reviews data entry accuracy for self and support staff.
- Demonstrates knowledge of various types of project deliverables issued in infrastructure projects and the document lifecycles associated with them.
- Creates/updates desktop work instructions, plans and procedures.
- Provides training on work processes and tools.
- Interacts with end users to support, troubleshoot, and resolve issues and provide technical support for system-related issues.
- Knowledge of job role-based distribution/ communication matrix.
- Experience with record retention and project closeout activities.
- May develop and lead implementing records retention and turnover plans.
- Interacts and trouble-shoot document control and system issues with contractors and suppliers.
- Assists with access issues due to SSO or other authentication tools/processes.
- Understands the functionality of two-step verification (2SV) authentication processes.
- Requires a bachelor’s degree (or international equivalent) and 5-8 years of relevant experience or 9-12 years of relevant work experience.
- Intermediate experience of SQL Server.
- Intermediate experience in using Power BI dashboards and publishing them through the Power BI App.
- Advance proficiency in ECMS (e.g., Aconex, Unifier).
- Deep knowledge of document lifecycles in large-scale infrastructure or EPC projects. (design through commissioning).
- Designs, implements, and improves document control processes and workflows.
- Performs detailed QA/QC of project documents; may lead audits and compliance reviews.
- Proficient in Microsoft Office, particularly Excel; experience in creating and publishing high-level reporting, dashboards using Power BI.
- Strong understanding of industry standards (e.g., ISO 9001, ISO 19650).
- Experience Training and supporting junior team members.
- Detail-oriented with the ability to meet deadlines under pressure.
- Proactive, adaptable, and committed to continuous improvement.
- Strong team player with a focus on excellence and agility in dynamic environments.
- Analytical mindset, able to identify process gaps and drive improvements.